Ego and Expecting Too Much

Sometimes ego overestimates what can be achieved in a day. Other times it talks us out of trying so it can “protect us” from looking dumb or feeling inadequate.

On the other side of this intentional, daily action compounds. It makes slow progress over time until one day you look like you are an overnight success.

Ego wants wants shortcuts, hacks, notoriety. Ego doesn’t want to struggle or persevere. It just wants the spotlight.

Ego also expects constant progress, and if it doesn’t get the results, it will try to talk you out of taking action.

This is the battle of anyone wanting to make any kind of progress…to kill the ego and embrace the action.

If you can do it, you will improve over time. If you can’t, you will live a life where the only way to cope is to lie to yourself about all the reasons the goal wasn’t possible or worth it to begin with.

The Spectator or the Main Character

People love living vicariously through the stories of adversity and discomfort of others. We are attracted to it because we desire to do the same, but fear keeps us back. So, we get 90% of the emotional benefit from experiencing the story secondhand, and we get to stay in our comfort zone.

The problem is we don’t grow as a result, and we don’t get to reap the benefits of the reward that hangs in the balance of overcoming the adversity and high risk. Facing risk and embracing risk…even if it results in failure, is the only way to grow. And everyone watching isn’t necessarily watching in order to see you succeed or fail. They just want to see what happens. People love to look through a window to see it all unfold.

It’s why we watch movies and vlogs, read biographies, get addicted to consuming the stories of the lives and struggles and drama of others. We want to see what happens without getting messy ourselves.

This idea is powerful because it means I can drop the facade of having it figured out. I get to show people the real me. But…this only works in pursuit of something. It does not work if the “story line” is look at me try my best at average.

The more cringe-worthy the story the better. The more your reaction is, “I would never do that,” the more attracted you are to seeing what happens.

And with so many people who are unwilling to face the adversity, discomfort, and risk really just makes the chances of those who are willing to face them higher. Nothing is as unattainable the fear in your head tells you it is.

You have to embrace discomfort if you want to achieve things you have not achieved. You have to keep doing things you’ve never done.

You can either be the spectator or be the main character.

Disabling Notifications

I shut off almost all of my notifications on my phone, tablet, and computer over the weekend.

One of my themes right now is creating more than I consume. I have noticed my habits trending towards being less intentional, and even realized some of this was a result of good intentions.

I have read about people deleting everything off of their phones, which doesn’t work for me. I use my phone to make things. I work from my iPhone…a lot. I publish to my blog from my iPhone. I do most of my content distribution and sharing from my iPhone. I don’t want to cripple my device.

I have just found that when I start working, I will turn away from the task I am working on with every buzz and ding. My attention span has suffered considerably.

So the only thing I have notifications for now are:

  • Phone calls
  • Text messages
  • Emails from by VIP list
  • FaceTime calls.

Everything else gets a notification badge and that is it. I keep any consumption prone app off of my home screen. This way I have to go to it to check it vs. be distracted by the little red numbers on the icon.

The lack of distraction is pretty freeing. I hopeful I will be able to stay focused on a task longer.

The Destructive Switch from Search to Social

This article was a great find today. I did find it from an article in a feed, but that feed was Medium. I guess that’s better.

I have been battling this feeling that my memory is worse, my interest in new topics, and even other people is worse, my attention span is worse, and as a result, my self-satisfaction and mood are low.

I used to think all of the time. I was full of ideas. Full of things to say. I loved to learn. And somewhere along the line, this has shifted to consumption.

I remember the first time I fully understood an RSS feed and started using Google Reader. It was a game changer for me. You see, I only finished one semester of college. Becoming a father at 20 forced me to choose between starting a career or taking on debt. I chose to make money. And Google Reader opened the door to a world of information and education. I could find a writer teaching about sales or leadership or copy writing or whatever I wanted to learn, and it would get delivered to me every time they did something new.

Writers like Michael Hyatt, Seth Godin, Darren Rowse, and Jason Fried taught me what I needed to know in order keep improving and excelling at my job. I found everything I couldn’t learn from their writing in books. I had built a learning system and had access to anything I needed to learn in order to fulfill my dreams. And…all of it was available to me in a moment.

Then over the last 13 years, something switched. It’s been so gradually that I literally did not realize what it was until now. My technology has improved. The apps are better. The software is better. Blogging became more popular. And today I woke up to realize I have not been actively seeking out information. While my intentions to learn have remained the same, I have only been reading the stream that comes my way. The quality of the information has degraded. The articles are shorter. They are more shallow. I can’t get through long form content without checking another app or my email, of the phone. All of these apps that feed information to me are only giving me what will hold my attention. Not what will make me better.

And this morning, I realized I was reading headlines in Feedly (my blog reader), and I was only paying attention to the headlines before marking an entire feed or category as read.

As my tools have gotten more powerful, I have grown less reliant on my own ability to seek out education around my interests. I have grown intellectually lazy. I have developed habits that will not let me sit alone in boredom and my own thoughts.

I am so thankful this article found it’s way to me today. It pointed a huge finger at the problem…me. Armed with this realization, I have no choice but to take action to change my behavior.

All of this goes back to intentionality. The more we automate. The more we assign to others or rely on tools or leave up to chance, the less likely we are to achieve what we are after.

And I am not blaming tech or apps or these more powerful tools. Granted, the pace of information and distraction is higher, but the problem of passive consumption vs action self-education is something that’s been around for all of time.

The difference now is the distraction is greater…AND…the opportunity to learn and grow is also greater. More content leads to more distraction if you are passive with it. But…it leads to more access to information if you choose to be intentional about it.

Megatrends Notes

A friend of mine gave me a copy of Megatrends by John Naisbitt. The book is about 10 areas that are changing that will affect the future. Now…Megatrends was originally published in 1982…before I was born. Yes, my friend is much older than I am.

I am only a couple of chapters into the book and I am hooked. The concerns and behavior of the time mirrors the concerns and behavior of today. The only thing that changes are the technology and industries. I want to share my notes and thoughts.

Chapter 1 is all about predicting the change from the US being a manufacturing economy to an information economy. The concern that is being brought up is the US education system is not equipped to handle the change.

At the time, workers who embrace computers held the super-power of the time. This makes me wonder…what is the super-power skill of today?

I think it’s interpersonal skills, specifically face-to-face verbal communication and persuasion skills.

You see, we are on a 25 year run of tech, specifically computers and smartphones, being at the epicenter of our communication systems. This is not going to change, but, the people who remember working without these tools are retiring out of the workforce. With this exodus, interpersonal skills are leaving with it.

Yet, human behavior craves personal connection, even more so now that it is less common. Those skilled in speaking face-to-face and looking people in the eye are going to be more effective than their counterparts who are uncomfortable doing so.

This will be especially true in sales.

In fact, I just read a benchmarking report from one of my industries trade associations which found that while most people became aware of potential vendors through word of mouth or email, most buying decisions were made as a result of face-to-face meetings. Additionally, this same group listed email and software as the primary method of communication.

So basically, people are more comfortable communicating digitally, but buy based on face-to-face relationships.

What are you thoughts?

Today is the day!

I am speaking at 10:45am, Phoenix, AZ time at the #RFMA2018 Annual Conference.

The topic is “How to make things better when you are too busy.”

Public speaking has been a goal of mine since I was a kid. It’s both exciting and intimidating to actually be doing it.

Almost 6 years ago, I was in a mentoring group where we had to give a 5 minute talk to 5 other people at a retreat. It was recorded.

I stood in front of the group. The camera started. I froze. Nothing came out of my mouth for what felt like the entire time.

In dealing with the embarrassment of the who ordeal, I learned something about myself and about speaking in front of people.

You see, I went up in front of that group with only myself in mind. I wanted them to think I was smart, insightful, and motivating. I bombed.

Speaking is about helping other people. It’s about teaching what you know. It’s not about the speaker. It’s about the audience. That monumental change in focus helped me take the fear out of getting in front of people and sharing what’s in my head.

That being said, I am nervous. I have never been in front of this many people. Yet this time, the nerves are exhilarating. What I am going to share changed my business. It changed my work ethic. It has made things possible that would not have been possible…including today where I am taking the first step towards a dream I have had for a very long time.

Let’s go!

Do It Now

If you think about doing something, do it right then and there.

Something powerful happens when you don’t borrow time from later.

The first, and most obvious benefit, is you get whatever it is you just thought about done. When you set something aside for later, you probably won’t do it. So in turn, you will get more done because you starve out procrastination.

The second benefit is you will build up confidence and positivity. You won’t allow yourself to second guess and talk yourself out of doing something. While working lifts your mood, being idle brings you down. Completing something makes you feel good. You don’t spend any time regretting not doing something.

I try to do the same thing every morning. Get up at 5am. Brush my teeth. Exercise. Get ready. Read my Bible. Journal and write a blog post. Work on social (yes work, not consume). Start work.

It’s not easy to get up at 5am. I can always talk myself into getting back into bed. But, having a routine allows me to be productive without putting too much thought into what needs to be done. It builds discipline and the habit of productivity through the routine. It trains my mind to “do it right then and there” instead of giving room to talk myself out of doing the work.

On days where I successfully work through this routine, I am more productive. On days where I don’t, I tend to wonder throughout the day. I think this is because both good decisions and bad decisions build on each other.

The rest of the day, if I need to call someone and I am not in a meeting, I call them. If I need to coach an employee, I coach them. Whatever it is, I work on doing it right then.

I will end with this. While I am getting better at this and becoming more productive. I still fail often. I still procrastinate. I still will crawl back in bed for “5 more minutes.” But those times are becoming less frequent than they used to be.

Build A No Hiding Culture

Startup Business People Working on Laptop

Accountability can be one of the hardest things to get right when running a company. While there are number of reasons why I started a company, the root of it all is that I am an ambitious person who wants to accomplish and succeed. It was put there in me, and I can’t shake it.

Being ambitious can put you on an island. Not everyone is wired the same way. And as much as I am ambitious, I also care for people. I want to treat them well.

When it comes to accountability, I fight this battle in my head. Do I push, or do I create room to grow? I think it can be both.

One solution to this problem is to only surround myself with ambitious people. People who want something for themselves see opportunity in executing on company goals because doing so will get them closer to their goals.

Another is I can either inspire ambition and feed it by setting a target and holding people accountable for hitting the targets. Both options are viable. The second option opens up more doors, especially with the workforce trends in the marketplace where there is very jaded and uninspired generation of people becoming the largest segment fo the workforce.

I have to create a culture where people can’t hide. This is probably one of the biggest mistakes I have made in running my company. I assume that everyone is wired like me. The reality is they will think things are important that I care nothing about and ignore the things I think are important. It’s not deliberate. It’s just because they are wired differently.

In order to have accountability, I have to do 2 things.

First, I have to teach what’s important.

Second, I have to follow up to make sure those things are being executed on.

The more important, the more often they need to be followed up on.

Because in order to execute on a vision and dream, my company culture must have accountability. I have to set the expectation. I have to make it clear that when the expectation is not met, it is NOT OK. This can be uncomfortable for people, especially if they are hiding. But this is how to keep people from being able to hide.

The questions I need to be constantly asking, answering, and executing on are as these:

  1. How to I push people to grow without hurting their spirit/positivity/etc.
  2. How do I teach people to be ambitious, and should I only hire ambitious people?
  3. What is really important to me and to the company?
  4. What do I need to follow up on more deliberately?
  5. Who do I need to talk to because their lack of ambition is hurting their future at my company?

I can’t afford to have a culture where people can hide. I can’t have a culture that is brought down by unambitious team members. I can’t have a team of people who do not know what is important. In order to execute on this, I need to set clear expectations of what is acceptable and unacceptable (including having ambition). I need to decide on what I want to follow up on, and then relentlessly follow up on it.

Today did not go as planned…

I started a company because I wanted to great a great place for people to work.

I wanted to people to be free to organize their schedules, be the family members, parents, etc. they needed to be.

This has freed my team to show up for friends who needed them. Work from home when a kid was sick or a contractor is coming to their house. Pursue hobbies and whatever else.

The only thing I ask for in return is that they put everything they have professionally into their jobs.

I chose to work from home today because no one was going to the in the office. With all my kids at school, it was going to be a good opportunity to work in a different environment, uninterrupted, and get some of the creative and thinking work done that I have been unable to get done.

Then, my youngest got sick first thing this morning. Enter distraction, and my day getting thrown off course.

It would be easy to grow frustrated over this, but the reality is being available for times like this is the literal reason I wanted to work for myself and run my company the way that I do.

I am grateful, and today I was able to reconnect to the freedom and the environment I provide for my team because I benefited from it myself.

So while today was not what I hoped it would be, it is still a major win.