One of the reasons I meet so often with my team on a one on one basis is because I have blind spots. I see the world through my perspective which is different than everyone else’s.
One on one meetings allow me to get their input and discover information and nuances I miss because I am who I am. Here’s how I do it.
It has to be one on one.
The more private the conversation, the better. You want to create an environment where your team member knows they are being listened to. Group meetings are great for debating. They are not so good for getting feedback.
Ask lots of questions.
Be prepared with focused questions. Ask, “Why?” and then ask again. Get to the root. Repeat their responses back to them and ask if you are understanding their point correctly. Resist the urge to teach or inject your opinion. You want them to open up.
Send a follow up email about the conversation. Let them know how the meeting helped and what steps you are going to take as a result. Make sure you do everything you commit to doing. This is an opportunity to build trust.
The more people you have on your team, the bigger your blind spots will be. Make sure you’re not missing an opportunity to get valuable information and feedback.