Processes and pathways that were once simple and easy to negotiate when there were only 10 or 20 people in the company, become complex, inefficient, and time-consuming when the company grows to 500 or 1000 employees. Each individual increase in process complexity may make sense, but in aggregate, they significantly affect performance. Your once-nimble company becomes a lumbering behemoth that has to appoint a committee to determine how many committee meetings to hold. Pretty soon, you’re reading Facebook posts about how tough it is to deal with you, and eventually, a competitor is eating your lunch.
– Daniel Markovitz, Simplify Outdated Corporate Processes on HBR