Scott Reyes

I am working on hiring a couple of people to come work for me on my customer relations team. I am pouring through resumes, and I have realized something.

My generation is really proud of the things they know.

Here is what I mean. Resumes, especially from college students and recent graduates are more focused on skills and knowledge than they are on action and accomplishment.

Napoleon Hill said something like this a long time ago. He said, “If you come out of college expecting to be paid for what you know instead of for what you do, you are going to be very disappointed.” Continue Reading…

We work hard to grow from the starting point.

In our occupations, we strive to work our way from entry-level to executive level.

In business, we set out with a commitment to have a different and better product or service in order to dominate our market.

What happens? We get good at what we do. And we should. We have been out-working and out-thinking everyone else. It starts to feel good.

Then somewhere halfway between where we started and where we want to go we lose focus. We start to feel we have made it before we have actually arrived.

The comfort of progress replaces the energy of striving, and we settle. We start to think we are above the things we did to get to where we are.

The hockey stick growth line goes flat.

If you are at this point, ignore what is keeping you here.

Instead, it is time to get back to the actions, the ideas, the philosophy, and the energy that put you were you are now.

I lead a very young team. They are sharp, driven, and incredible problem solvers. They are a group of people who can take on a task they have never done before and complete it better than I could have imagined. These are go-getters who get work done.

And yet, there is one challenge I face in moving our group to the next level, and it’s this:

These driven group of guys have a hard time delegating.

Driven people take ownership. This is an incredible attribute and yet it can get us into so much trouble. Why? Because when we fight for ownership we resist sharing. It is hard to share a task, a project, an initiative that ultimately reflects on us. It is even painful sometimes to trust our reputation with someone else. It takes an incredible level of trust. Continue Reading…

It is crazy to think about seeing this building 2 years ago and thinking, “It’s going to take a long time for us to fill this place up.”

2 years later, we are spending our last day in this office before moving to a space 3 times its size.

Blessed.